Viewing Facilities and Us

 

A New Installation

From consultancy to bespoke turnkey solutions

 

Consultancy and Project Management

Acting as consultants we can offer our clients project management, from fit out and building work; including planning, architectural services, sound insulation, equipment placement and 2 way mirrors, through to the completion and  installation of all audio and visual equipment.

 

Turnkey – creating a full Facility

From a new building you’ve just acquired, we offer a complete solution through to handing you the key of your completed viewing facility.

We can in fact create a new facility for you.

Some of our clients have started with a building and the dream of their own viewing facility, or they are opening a second location. IDS group work with you through the process of planning, construction and installation. Our involvement from an early stage means we can initiate and implement cost effective  construction and fit out. Planning from the beginning of your  project means savings at the end.

 

We have a team of building and maintenance engineers that we can call upon to simply put a hole through a wall or structural and building works.

If you prefer to use your own contractor we be will be more than happy to liaise with them.

 

Audio PC Interface

Digital recording of your audio which can be saved to USB “memory stick”, emailed directly to clients or edited to suit.

 

Networking – ‘phone and computer utilising the same cabling.

All types of phone systems – we have a phone tech in house – can be supplied and installed from a single BT line type to a full PBAX to the latest VOIP and Skype systems.

At the moment we specialise in installing CAT5E for a computer networking normally based upon a 1Gbt backbone. If your PC’s are of an older design we can of course supply and install suitable network cards.

These days Wi-Fi is a necessity, we install the latest access points fully compatible with the PC based software and both the iPad, iPhone, Blackberry or other Smartphone

 

Servers & Workstations

With an in-depth experience of the commercial  PC and Networking  we can offer a bespoke installation. Your office can be centralized with all the pc’s and laptops linked to a network server allowing for easy file  and printer sharing, data tracking and backup.

 

Bespoke Equipment Design

Sometimes the need is for us to produce a piece of equipment, such as the table mounted Mic. on the right,  that can not be bought of the shelf, or perhaps the commercial version is out side your budget.

 

Mirror supply

We maintain the computer systems at a number of double glazing and sealed unit manufacturers in the west Midlands. This means that we can therefore supply and install the latest specification soundproofed double and triple glazed for either a new installation or an upgrade

To simplify a new installation we can arrange that the mirror be supplied in a either a PVCu or wooden frame.

 

Other bits ! - additional Services

 

There is normally one rack per studio and if it is a large site there well may be a rack dedicated to security, for a remote access DVR etc. We will build and test the racks in the workshop and transport to site. This will dramatically reduce client down time at a site were the client already has a presence.

 

 

Support

 

Service & Repair

Solutions that work for your viewing facility.

However good your system is things just go wrong sometimes! Equipment fails, gets damaged or just wears out. We know the industry well and full appreciate what it is like when there is a room full of clients, the respondents in place and the moderator is about to start and a Microphone or Camera fails. We may not be able to repair it then and there, but we may be able to suggest a workaround and will be there ASAP to get you back working.

 

Routine Maintenance

One way to lessen the possibility of a failure is to have a regular inspection of your system. Your DVR’s, VCR’s, etc. suck in dirt and dust that will eventually cause it to overheat and could result in damage. Tape heads need cleaning properly even cabinets need dusting out. As a rule at our first visit we will make a note of all interconnections and control positions.

It may seem simple but a number of sites we have visited have needed their mirrors cleaning. The correct cleaning solution must be used as the incorrect one can damage the seal on a sealed unit.

 

This of part of an extension to a system,

the board is installed in a riser cupboard

 

This 19” rack shown was put together for a client that needed to use their equipment offsite for one specific clients.

 

Small Business Server installed along with a 1Gbt CAT5 backbone and ADSL Modem and site specific spares.

 

A special modification where the client wanted the Stereo Microphone away from the portable recorder.

 

Here the clients originally had their Microphones mounted against the ceiling.

We made this bracket to bring the Microphone heads down to the correct distance from the ceiling and to the correct distance apart.

 

All equipment in the rack is labelled where needed

 

Tools and rack etc boxed ready for transport

 

The back of a Rack

 

Tools and test equipment onsite

 

Mind your back !

A 60” TV/Monitor about to be taken up 3

floors to be used instead of a mirror

 

We like to call this our “Standard Rack” but in reality all are altered to suite individual clients

 

The “Client Rack”  the local Amplifier which can be locked to stop Clients “adjusting” the volume etc.

 

A Little More About Us !

 

Our equipment

We try and supply the same equipment - unless our client specifies one particular make. With some years experience we have found the balance between the most cost effective and reliable equipment. To date we have not had the necessity to replace any piece of equipment that we have supplied and installed.

You need to be able to rely upon the equipment we supply. It needs to have the quality you need and be easy enough to operate by any of your staff. We consider this is so with the equipment we specify.

 

 

Audio & Video Streaming

 

We have a working relationship with Focus Vision and The Stream Team - please contact us for further detail to learn more about the advantage Audio/ Video Streaming gives.

 

Specialist Technicians

 

Peter Watts - Peter has some 30yrs experience of installation and maintenance of AV and electronic systems of all sorts and specifically Viewing Facilities over the last 20.

 

Nigel Packer - Nigel is our installation guru and supervises 3rd party installation work and is our “in house” electrician. He has been working in and around Viewing Facilities for 10yrs.

 

Neil Michelle - Neil is an Audio Video recording expert and gives us first line support on all or systems. He is a Digital Graphics Artist and also constructs websites.